Utility Industry Technology Services

Your utility enterprise should automate processes, streamline operations and minimize human intervention. You should integrate geospatial systems, Internet of Things (IoT) devices and enterprise applications to manage operations in real time. You need visibility into assets for superior performance. Your physical-cyber infrastructure should focus on business continuity, regulatory compliance and sustainability.

The EMEA Consulting Utility practice partners with water, gas and power utilities to renew the business for addressing the requirements of constituents. We create a personnel-infrastructure-data ecosystem to grow the business through new revenue streams. Our ‘zero distance’ philosophy helps you navigate the distance between enterprise capabilities, reliable service and the millennial generation experience. We apply design thinking to develop innovative solutions for conserving resources, engaging constituents and mitigating risks.

The EMEA Consulting Information Platform helps you integrate data from smart meters, sensors, process instruments and geotechnical systems. Our analytics platform offers insights-as-a-service to monetize data and manage events/assets from remote locations. Sophisticated digital tools predict maintenance requirements and interpret patterns to pinpoint pipeline leakage/theft/vulnerabilities.

We build mobile applications to boost workforce productivity. Our intuitive content formats provide macro-level context as well as drill-down information to enable your control room managers and maintenance and repair crew to make informed decisions.

Utility Management Services & Solutions

Your enterprise needs to morph into a digital utility to address business imperatives: reliable service, operational excellence, sustainable growth and regulatory compliance.

The EMEA Consulting Utility practice helps water, gas and power utilities leverage automation and analytics to transform operations and reduce the cost to serve customers. Our digital solutions distil actionable insights from business processes, smart devices and enterprise assets. We help you deliver consistent service by preempting interruption and empowering consumers with do-it-yourself (DIY) services.

Our ecosystem facilitates the convergence of Information Technology (IT), Operational Technology (OT) and the Internet of Things (IoT). It supports micro-generation, integrated risk management and near real-time revenue management. Our interactive dashboards track performance metrics of smart grid and net metering programs.

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Generation and Trading
  • Power Generation
  • Energy Trading and Risk Management
Transmission and Distribution
  • Work and Asset Management
  • Grid Operations
  • Gas Pipeline Integrity Management
Customer Service
  • Customer Information System (CIS) Transformation
  • Customer Experience Management
  • Customer Analytics
  • Demand Response
  • Meter-to-Cash
  • Net Metering
  • Contact Center
Customer Service
  • Digital Solutions
  • Managed Services
  • Enterprise Analytics
  • Portfolio Analysis and Optimization
  • Big Data
  • Internet of Things
  • Cybersecurity
  • Demand Response
  • Customer Information and Billing Systems
  • Blockchain